Shipping & Returns

For orders less than £365 delivery is £8.50 plus UK VAT

For any order over £365 delivery is FREE in the UK mainland.

Deliveries can be made direct to anywhere you require.

During the order process, shipping rates are only displayed for UK (all other countries will display £0) - If your shipping address is outside the UK, we will email you a quote for shipping after we receive your order. We will NOT process your order (take your money) until you have accepted our shipping quote by return email. Alternatively, you can ask us for a quote on shipping outside the UK mainland before you complete an online order.

85% ex stock and despatched within 5/6 working days of payment being confirmed and the funds in the Soft-Clean-Water (IAH) accounts.

Please refer to our Conditions of Use page before purchasing any products. You are entitled to return products under the distance selling regulations, please note our products are sold for drinking water so can't be accepted back once opened. If goods are returned they must be sent direct to Culligan (only after we and they have agreed the return) Culligan do impose a restocking charge for goods that are not faulty.

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